Quick Answer:
If the HP ePrint icon is missing, unavailable, or not functioning correctly, the printer may have lost its internet connection or ePrint services may need to be reconfigured.
Verifying network connectivity and restarting ePrint services often resolves the problem.
Steps To Fix:
- Confirm that the printer is connected to the internet.
- Restart your router and printer.
- Open the printer’s Web Services or ePrint settings.
- Disable and re-enable HP ePrint if available.
- Check for any available firmware updates.
- Print a network report to verify connectivity.
Related Help
If the ePrint icon remains unavailable, review your printer’s Web Services settings and ensure the device has an active internet connection.
Additional troubleshooting may be available in the related HP ePrint support article.